Service user survey for the pharmaceutical needs assessment

Pharm survey


Oxfordshire County Council and the local NHS are inviting you to tell us about pharmacy services in your area.

The services we are looking at include local services that you get from pharmacies (or chemists). To do a good job, we need to regularly review what services we have, what our local people need, and how things might change in the future. This process is called a ‘Pharmaceutical Needs Assessment’ and we are preparing one at the moment for Oxfordshire with the help of a company called Primary Care Commissioning (PCC) who specialise in this kind of work.

Many people refer to pharmacies as chemists but in this survey we use the word pharmacy throughout. By a pharmacy, we mean a place you would use to get a prescription or buy medicines which you can only buy from a pharmacy. We don’t mean the pharmacy at the hospital or the dispensary at your surgery (unless it is an independent pharmacy within the practice) or the part of a pharmacy where you buy beauty products.
We are carrying out this survey to help us understand how local people use pharmacy services and what you may need in the future.

Your views are important to us so please spare a few minutes to complete this survey - there are 25 questions and it should take about 15 minutes.

We really want and value your input, but if you don’t want to take part, please just ignore this survey; your decision will not affect the care you receive from the NHS or your pharmacy in any way.

The questionnaire is completely anonymous, you don’t have to give your name and address and any information you do give will not be linked to you.

Your personal data are held in accordance with the Data Protection Act 1998 and the NHS Confidentiality Code of Practice.

Please send us your views by the end of August 2014. The results of our survey will be available on the council website later this year.

If you would like more information about the survey, or have questions on how to complete the questionnaire, please email

Yours faithfully

Dr Jonathan McWilliam Director of Public Health

 The Pharmaceutical Needs Assessment is being developed for Oxfordshire’s Health and Wellbeing Board. Oxfordshire Clinical Commissioning Group, Healthwatch Oxfordshire and Oxfordshire County Council are working together to deliver this  

This consultation has now closed.

Consultation Details

Name Service user survey for the pharmaceutical needs assessment
Description Survey asking about the use of pharmacies in Oxfordshire.
Dates From 4 Aug 2014 at 00:00 to 31 Aug 2014 at 23:59.
Status Closed
Contact Name Public Health
Contact Email Address
Contact Phone Number 01865 328606
Contact Postal Address
Contact Details

Consultation Topic Health
Target Audience Oxfordshire residents
Geographical Area Banbury, Bicester, Kidlington and Yarnton, Oxford City, Benson, Berinsfield and Wallingford, Chalgrove, Thame Watlington and Wheatley, Goring and Henley, Didcot, Abingdon, Faringdon, Grove and Wantage, Burford and Carterton, Charlbury, Chipping Norton and Woodstock, Witney